FAQs


Where can I  purchase your products?

You can purchase Cry Rich products exclusively at www.CryRich.com.

 

Do you test on animals?

Cry Rich is against animal testing. Our products are cruelty-free and vegan.

 

 

Can I exchange an item?

We offer exchanges if the warranty seal on the item is intact when the item is returned to us. For any queries related to this matter please email customercare@cryrich.com.

 

Can I update/cancel my order after it's been placed?

Once an order is submitted and confirmed, changes cannot be made.

If you would like to cancel your CryRich.com order, please contact us as soon as possible via email at Customercare@cryrich.com. We will make every effort to accommodate your request but cannot guarantee cancellation. Once an order has been sent to the warehouse for processing, it may not be changed or cancelled.

 

 

Do you ship internationally?

Cry Rich offers complimentary worldwide shipping.

 

 

Do your products contain lead?

None of our products contain lead.

 

 

Do your products contain gluten?

Our products are gluten-free.